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Home » IMPORTANT INFORMATION
- Shipping takes place on Tuesdays.
The cut-off time for orders is 11:00, and payment must be completed and verified in the bank with proof of payment (POP) emailed to Dragontown’s office before this time.
- Business Contact: 068 672 4840
Please call or WhatsApp during business hours. While we aim to respond as quickly as possible, response times may be slightly delayed during busy in-store periods.
- DragonTown Collections:
Orders will be ready for collection after 14:00 on the second business day following order placement. Business days are Monday to Friday.
- In-Store Payments:
Payment may be made in store via cash or card.
- Minimum Order Values:
- Minimum order amount: R25
- Minimum PayFast order on dracoti.co.za: R150
- Single Card Accuracy:
We strive to load single cards as accurately as possible; however, errors may occasionally occur. Should there be any shortages, errors, or pricing issues, you will be contacted to resolve the matter.
- Picking Errors:
If a picking error occurs, we will send the correct card with your next order or ship it to a free-shipping venue during our next scheduled shipment (usually the following Tuesday).
- Courier Notifications:
We use Fastway Couriers for door-to-door deliveries. An automated tracking email is sent to the registered email address. Please check your SPAM or JUNK folder if you do not receive it.
- Unpaid Orders:
Orders not paid within 14 days of placement will be cancelled without notification.
- Card Conditions:
Cards are graded as NM (Near Mint) or VG (Very Good) unless otherwise stated:
- SP – Slightly Played
- P – Played
- MP – Much Played
- Foreign Language Cards:
If “FL” appears after a card name, it indicates Foreign Language, not Foil. Foil cards will always be clearly marked as FOIL.